Last Updated June 14, 2021 @ 3:07 PM EST

(Samsung’s Find My Mobile Website, May 29, 2021) –

What is Find My Mobile? It’s a Service Provided by Samsung for its lineup of Flagship Phones, Tablets, Ear Buds, Watches, or other Devices Sold by Samsung. This guide will explain what Find My Mobile does, how to use its features, and links to guides directly from Samsung to learn more.

Direct from Samsung’s Website

* To use the ‘Find My Mobile’ service,
1) You must have set up your Samsung account on your device.
2) You allow Google to collect your location information and agree to the Use wireless networks term and conditions.
* Locate my device : Availability may vary depending on your device and/or OS.
* Back up data : If your device is not connected to a Wi-Fi network, it will connect to your mobile network and this may result in additional charges depending on your payment plan.

If you haven’t set-up a Samsung Account, you may want to try Google Find My Device

How do I use it?

Video by Samsung USA –

Samsung’s Find My Mobile is a free service you can access via your Samsung Account that allows you to locate, remotely backup and wipe data from a registered Galaxy Mobile device, Smart Watch, or other Samsung Device.

  • How to use Samsung Find My Mobile:
  • 0:28 Set up Find My Mobile
  • 0:49 Send your device’s last location
  • 0:59 Turn on offline finding
  • 1:19 Remotely unlock your device
  • 1:30 Locate a lost device
  • 2:03 Remotely view network connectivity and battery life
  • 2:11 Ring at maximum volume
  • 2:25 Lock your device, prevent power-off or display a contact number
  • 2:57 Track your device’s location
  • 3:07 Erase or back up data
  • 3:30 Extend battery life
  • 3:44 Unlock your device without a pin or password
  • 4:00 Get notified if your device connects to a network

As stated previously, this will need to be enabled before losing your device to be able to access Find My Mobile from the Web or another Samsung Device.

Offline Finding

Direct from

Once Offline Finding is enabled, your Galaxy is detectable as long as it’s turned on – even when mobile data is disconnected. Other Galaxy devices will participate in the search for your Galaxy as ‘helpers’, sending signals into the server that share your lost phone’s location. So enable offline finding and become a helper now and you’ll be in good hands in the case of a missing device later on.

One important thing to note, is that this will NOT work once the device is turned off (in contrast to Apple’s Find My, where iPhone’s on iOS 15 or Higher will still be tracked even if the device is turned off) or dead.



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